Your Bag
Close Alternative Icon
FREE SHIPPING ON U.S. GROUND ORDERS OVER $300

PRIVACY POLICY

ONEFOLD, LLC and its subsidiaries and affiliates (collectively, “Onefold,” “we,” or “us”) recognize the importance of our customers’ privacy. We provide this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of information we receive from users of www.onefold.co (this “Site”). This Privacy Policy applies to information that you provide to us through this Site and through other interactions with us. This Privacy Policy discloses the privacy practices for Onefold.co. It does not include the privacy practices for partnered sites. We encourage our users who visit external sites from links within Onefold.co to read the privacy statements of those sites, as their privacy practices may differ from ours. This privacy statement applies only to the Site and does not necessarily apply to our off-line collection of information. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes. If you have questions or concerns regarding this statement, you should first contact us via e-mail at hello@onefold.co

WHAT INFORMATION IS BEING COLLECTED?

When you visit the Onefold.co website, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. We collect the following categories of personal information: personal and online identifiers (such as first and last name, email address, or unique online identifiers as described below); payment information  (such as bank account number, credit card number, debit card number, or any other financial information); commercial or transactions information (such as records of products or services purchased, obtained or considered); internet or other electronic network activity information (such as IP address, browsing history, search history, interactions with a website, email, application, or advertisements and as described below); and inferences drawn from the above information about your predicted characteristics and preferences. For example, when you order a product, during the checkout process you will be asked for your name, shipping and billing addresses, your e-mail address, your phone number and your credit card number or other payment-related information. In addition, we may keep a record of any correspondence, including any information contained therein. You may decline to provide any personal information, but this may prohibit registration on the Site or limit participation in activities or services offered on the Site.

ADDITIONAL INFORMATION COLLECTION PRACTICES

When you register with us through the Site, join our mailing list, leave a comment on our blog, participate in a survey, sign up for our rewards program, or make a purchase via the Site, we may ask you for information that can be used to contact or identify you. This information includes, but is not limited to, your name, phone number, email address, and postal address. If you choose to make a purchase via the Site, our third-party payment processor service providers may also collect billing information such as your payment card number or billing address. We use the information you provide to provide the Service, process your transactions, send you marketing communications and administer and respond to your inquiries.

We may post customer testimonials on the Site, which may contain personally identifiable information such as the customer's name. We obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. We also collect the other information that you provide as part of account registration and your use of the Service (e.g., without limitation, zip code/postal code and individual preferences).

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

COOKIES

We / Shopify automatically collect data using cookies. A "cookie" is a small data file that our Site transfers to your computer. We deliver these cookies and collect data on our Site, and we also may use a third-party agent to deliver cookies and collect data. Cookies allow our website to recognize a specific browser and/or device being used to browse the Site. We use the data we collect using cookies to help support the integrity of the registration and buying processes on our Site, retain your preferences and account settings, learn about your possible interests so we can personalize our marketing and information to better support your interests, and improve our Site and your experience. When you view a video on our site that uses Adobe Flash Player, a third party (Adobe Systems Inc.) may set a "flash cookie" on your computer.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional:
Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify visit, no data held, Persistent for 30 minutes from the last visit:
Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniqe, no data held, expires midnight (relative to the visitor) of the next day:
Counts the number of visits to a store by a single customer.

_cart, unique token, persistent for 2 weeks:
Stores information about the contents of your cart.

_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password:
this is used to determine if the current visitor has access.

_country:
this provides you with relevant information like your local currency, and estimated taxes and shipping costs — we do not attach this to your account and is only stored on your local device and generated when needed.

HOW IS YOUR INFORMATION BEING USED?

Financial information that is collected is used to bill you for products that you request. Contact information from the order form is used to send orders and information about our company to you, or service you via live chat. If you subscribe to our mailing list, we will send you emails. These emails will inform you of our launch of new products, of special sales, of promotional offers from our partners, of other events and issues we think are important, and of potential employment opportunities with Onefold that you may find of interest. We use your shipping address to ship your products. We use your billing address, if different than your shipping address, to verify your billing information and to prevent fraudulent transactions. We never share our customer names or addresses, e-mail addresses or other personally identifiable information, other than to the extent described in the “With whom do we share your information” section below.

Certain information that you provide may be combined with other identifiers (for example, combining your zip code/postal code with your street address) in a way that enables you to be identified. We may combine the information that we collect and aggregate it with information collected from other Onefold Users to provide you with a better experience, to improve the quality and value of the Service and to analyze and understand how our Site and Service are used. We may also use the combined information to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.

If you decide at any time that you no longer wish to receive certain communications from us, please follow the unsubscribe instructions provided in any of the communications. If you do not want us to share your information with third party service providers or promotional partners, contact us at hello@onefold.co with “Privacy” as the subject line of the email. (See “How to Manage Use of Your Personal Information” below.) We also may use your information with your consent, or as otherwise disclosed at the time information is collected.

WITH WHOM DO WE SHARE YOUR INFORMATION?

In order to operate this Site and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personal information to service providers who assist us in processing orders, shipping products to you, processing your payment information, conducting surveys, on and offline sweepstakes, processing job applications and sending you e-mails and newsletters. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement. Some of those organizations may have their own Privacy Statements that may give you additional protections, so you are encouraged to read those statements when presented to you. We may share personal information about you outside of Onefold and our affiliates, including as follows: 

  • We may share personal information with third parties who complete transactions or perform services on our behalf.
  • We may use third-party service providers that use cookies, web beacons and pixel tags to publish advertisements (banners or links) on our behalf across the Internet.
  • We may use a third party to "power" product reviews on our Site. When you submit a product review, you become subject to the terms of use and privacy policy of this third party, the reviews you submit may be publicly posted on our Site, and other sites (such as social networking sites).
  • We may also post or publish your information when you submit comments, stories, photos, and videos in connection with other areas of our Site and linked sites.
  • Personal information may be shared as part of a corporate business transaction, such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganization, financing or sale of company assets. It may also be shared in the event of insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of the business assets in the transaction.
  • We may share personal information (i) to comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of Onefold, our agents, members, and others, including to enforce our agreements, policies, and terms of use, or (iii) in an emergency to protect the personal safety of Onefold our employees, our members, our customers, or any other person.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

HOW TO MANAGE USE OF YOUR PERSONAL INFORMATION

Due to various legal and recordkeeping requirements, we may be required to maintain records about your purchases or other activities on this Site. However, you will always be permitted to opt-out of any marketing uses of information stored about you. To opt out of marketing uses of information about you or to manage use of your personal information, please contact us at hello@onefold.co or write us at: ONEFOLD, LLC, 315 West 98th St, #4A, New York, NY 10025.

WHAT INFORMATION WILL BE DISCLOSED IF REQUIRED BY LAW?

If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.

AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

CHANGES IN THIS PRIVACY STATEMENT

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at hello@onefold.co or by mail at ONEFOLD, LLC [315 West 98th Street, 4A New York, NY 10025]

 

LAST MODIFIED:
December 1, 2019